What is the process for disputing a traffic citation in Massachusetts?

The process for disputing a traffic citation in Massachusetts involves formally requesting a hearing to contest the citation. This allows the driver to present their case, provide evidence, and argue against the validity of the citation in front of a designated authority. This process is critical because it provides an avenue for drivers to challenge allegations made against them without immediately facing repercussions such as fines or points on their driving record.

The other options do not accurately represent the correct process. For instance, paying the fine immediately is often seen as an admission of guilt and does not offer a path for disputing the citation. Disputing a citation in person only at a courthouse restricts the options available to drivers and does not reflect the flexible procedures that can be followed through various means, including hearings. Additionally, contacting an insurance provider for assistance does not provide a legal avenue for contesting a citation; while they can provide guidance regarding insurance implications, they are not involved in the legal dispute process itself.